1.2. When you contact us via chat
If you choose to contact us via chat during your visit to our site, personal information will be saved by our third-party supplier as well as in our own CRM system. We process the information to be able to contact you and respond to your enquiry.
2. Information security
FocusNeo is careful with the security of personal information. When FocusNeo collects information about you, we also ensure that the information is protected against unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure.
Your personal information is stored behind secured networks and is accessible to only a limited number of persons who have special rights to these systems. These persons are required to keep the information confidential. In addition, all sensitive information that is stored is encrypted via SSL (Secure Socket Layer technology).
We implement a large variety of security measures when a user submits, sends, or wishes to have access to their information, to maintain the security of their personal information.
All possible transactions (for example, registration for a course or other event) are carried out by delivery partners and are stored or processed on our servers.
3. Access to information
You have the right to request the information we have stored about you at any time. You can do this by contacting us at firstname.lastname@example.org. We will ensure that you receive a copy of the information we have about you. To be able to do this securely, we may ask you to verify your identity. We will send you the information digitally unless you request otherwise. For any subsequent request for excerpts, we may charge you an administrative fee.
4. Correction and removal of information
If you believe that the information we have stored about you is incorrect, please let us know so that we can update it. Information that we no longer have use for is erased regularly. If at any time you no longer wish FocusNeo to store your information, please contact us.
If you wish to unsubscribe (or opt-out) in order not to receive any more newsletters from us in the future, please follow the instructions at the bottom of each e-mail so that we can remove you from our mailing lists straightaway.
We collect limited information about you by the law, to improve our services.
- We do not sell any information or share information with third parties.
- We do not use the information for anything other than what we specify.
- We ensure that all information is stored securely.
- We will delete all information that we no longer have use for.
- You can contact FocusNeo at any time to:
- Request information FocusNeo has stored about you
- Correct information FocusNeo has stored about you
- Delete information FocusNeo has stored about you
If you have any further questions about FocusNeo’s storage and processing of information, please contact us:
126 09 Hägersten
Telephone:+46 8 681 68 00